The outbreak of novel coronavirus (COVID-19) pandemic has impacted on every aspect of the world. In addition to the threat to public health, it has ravaged the global economy, caused social disruption and threatens the long-term livelihoods of millions. Facing this sudden and unprecedented challenge, how to mitigate impacts on workforce, business partners, operations and general public, especially to protect the health of employees and their families, is Pou Chen Group’s (the “Group”) top priority.

Implementing precautionary measures to prevent the spread of virus and minimize the risks

In early 2020, at the onset of the COVID-19 crisis, Pou Chen Group formulated the Group’s Management Guidelines to COVID-19, initiated classification and precautious measures immediately, followed infection control strategy which adheres to local authorities' regulations, and comprehensively considered international precaution information and voice of employees. With the continued spread of COVID-19, to ensure the health and safety of employees in all operation sites, we adopt proactive steps along with agile approach in order to contain exposure and minimize business risks. Below are some of the actions we take:

• Establishing a dedicated unit: The Group immediately responded to the pandemic by establishing a group-wide committee and held several emergency meetings. By developing and announcing the Group’s contingency plan for COVID-19 prevention at workplace, the headquarter leads all business units and operation sites to implement prevention measures and continuously works and communicates with local task force.
• Developing daily communication: The Group conducts daily COVID-19 steering meeting to closely monitor the development of the situation, ensure timely updates, assess effectiveness of prevention measures, and implement relevant and prompt response measures at each operation sites.
• Implementing contingency measures: Temperature measurement stations and disinfection area has been set at every entrance; all employees are required to go through fever screening before entering facilities and to wear face masks at workplace. To avoid mass gathering, employees are divided into different shifts; working hours are adjusted; remote work and telework is promoted; service frequency of shuttle bus has been increased and passenger capacity is limited in each vehicle. Moreover, the Group implements business travel control measures and applies preventive measures in canteen areas.
• Preparing prevention materials: The Group has prepared personal protective equipment (PPE) including face masks, alcohol, infrared thermal cameras, forehead/ear thermometers, gloves, bleach and other supplies based on the number and area of the facilities. Hand sanitizer or hand washing stations have also been installed at various points of the facilities.
• Enhancing environmental cleanliness: The Group takes necessary steps for disinfecting all factories and offices, including dormitories, kitchens, canteens, shuttle buses and other public areas are fully disinfected. In addition to the routine, the Group strengthens disinfection in high-risk areas.
• Promoting prevention information and awareness: The Group through trainings and communications provides all employees with the correct concept of prevention measures as well as the Group’s policies, processes and practices. By following authorities’ prevention guidelines and regulations, we aim at awareness raising, avoiding panic and promoting personal hygiene and maintaining social distancing.
• Establishing communication channels: The Group has established communication channels including WeChat, Line groups or email to express caring about the health of employees and their families, distribute prevention measures that complied with local authorities, help employees to reduce stress and anxiety associated with COVID-19, comfort and provide mental health support, report absences and abnormal events, and communicate and interact with employees timely.
• Implementing tracking management mechanism: The Group establishes and implements self-reporting and health checking procedures, reports health status and contact tracing logs, and implements tracking management mechanism to prevent any potential contagion.

With regards to the above-mentioned prevention measures, governments in many regions have recognized the Group’s factories as demonstration plants, adopted relevant prevention measures, and implemented in the local community.

Working together to support communities where our employees live and work

The entire world is currently preoccupied with public health issues of the COVID-19 outbreak, but given the worrying situation in recent months, many heartwarming moments are still taking place around the world. Pou Chen Group deeply understands that the assistance of various regions and enterprises is essential to the global fight against the pandemic. Therefore, the Group does its best to send concerns to places in need, and to provide resources and assistance related to prevention measures. Pou Chen Group has donated aid materials, including protective gowns, goggles, face masks, rubber boots, hand sanitizer, disinfection water, sterilization sprayers and aid funds, to hospitals or related units in Vietnam, Indonesia, and mainland China. The Group also expresses thankfulness to the healthcare workers at the frontlines, and works together with people around the world in combating COVID-19 pandemic.

Facing the risks and uncertainties brought by COVID-19, Pou Chen Group adheres to the philosophy of long-term development and sustainable operation. The Group will continue to maintain close communication with employees, business partners, local authorities and relevant units, proactively monitor the development of the pandemic, and implement prompt response measures to ensure its stable operation over the long-term.. As the Group enters to the second fifty years, it believes that working together is the key to confront the pandemic. The lessons learned from this pandemic will eventually be transformed into the nutrients for corporate growth which will continue to provide stable strength to society feedback and economic robustness.