Taichung Office
ADD: No.600, Sec. 4, Taiwan Blvd., Xitun Dist., Taichung City, 40764, Taiwan
TEL: 886-4-2461-5678 (Main line)
Chang Hwa Office
ADD: No. 2, Fugong Rd., Fuxing Township, Changhua County, 50662, Taiwan
TEL: 886-4-769-5147 (Main line)
Stock Affairs
Registrar and Transfer Department of Yuanta Securities Co., Ltd.
ADD: B1F, No. 67, Sec. 2, Dunhua S. Rd., Da'An Dist., Taipei City, Taiwan, R.O.C.
Website: https://www.yuanta.com.tw/
TEL: 886-2-2586-5859
Note:The Company has registered to use the "eCounter Platform" provided by the Taiwan Depository & Clearing Corporation (TDCC) for processing shareholder services through digital signatures. For shareholder services that are currently available for application, please refer to the information on the "eCounter Shareholder Services Platform" available on the TDCC website. For other shareholder services not yet available on the platform, please continue to sumbit applications to the Company's Share Transfer Agent through written requests with the original seal.
Investor Relations
E-mail：This email address is being protected from spambots. You need JavaScript enabled to view it.
Customers
E-mail：This email address is being protected from spambots. You need JavaScript enabled to view it.
Customer Rights Policy
The Company has established Customer Rights Policy and complaint handling procedure. In addition to communicating directly with their regular contact point, customers may also provide feedback or file complaints via dedicated service email: This email address is being protected from spambots. You need JavaScript enabled to view it.. All submissions will be centrally received and tracked by designated team.
Employee Suggestion
E-mail：This email address is being protected from spambots. You need JavaScript enabled to view it.
Suppliers
E-mail：This email address is being protected from spambots. You need JavaScript enabled to view it.
ESG
E-mail：This email address is being protected from spambots. You need JavaScript enabled to view it.
Employment
E-mail：This email address is being protected from spambots. You need JavaScript enabled to view it.
Business Conduct
Please report to us if you find or suspect that any employee of POU CHEN GROUP or anyone representing POU CHEN GROUP violates laws, regulations or POU CHEN GROUP’s code of conducts or standards related to professional ethics and integrity. Your reporting will be directly forwarded to President of Administration Management Department.
We will keep your personal information confidential pursuant to applicable laws and take appropriate measures to protect your personal information and identity. In addition to Internet Reporting System, you may also report to us via the following email address:This email address is being protected from spambots. You need JavaScript enabled to view it.
Reminders:
1. During the period of investigation, POU CHEN GROUP may use your personal information, including but not limited to your
name, email address or phone number, for the purpose of investigation and contact with you.
2. You acknowledge that you must not maliciously or willfully make false statements or fabricate the facts and should be fully
and solely responsible for such behaviors.
3. You are required to provide sufficient and specific information and documents to substantiate your reports. Reports without
sufficient information or documents will not be proceeded.